How to order
- Add to cart
- View cart
- Choose shipping
- Complete payment
Shipping Information, Duties and Taxes
Visit our destination specific pages for shipping methods, restrictions and applicable duties and taxes:
Usually one business day.
Shipping Price and Estimated Delivery Time
View your cart to see a widget that allows you to get a quick shipping quote. Proceed to checkout for your shipping quotes to include delivery time estimations.
International Shipping Policies
Please see International Shipping Information for details regarding our policies, customs, duties and taxes.
All orders are packaged appropriately and we guarantee they will arrive in good condition or you will receive a replacement. See Refunds Policy for more information.
Extended Shipping Protection
We offer an optional Extended Shipping Protection program if you would like priority white-glove service in the event you have a shipping problem. It's a small surcharge based on the contents value of your shipment.
Refunds and Returns
See our Refund Policy.
Sales and Ordering
For anything to do with sales, ordering or after sales service, please email our ticketing helpdesk at email@example.com. We'll strive to respond to your inquiry by the next business day.
Electronics related technical support
While we pride ourselves on outstanding customer service when it comes to order related matters, our helpdesk staff are not trained electrical engineers and won't be able to help much with technical electronics questions. For questions requiring a deep understanding of electronics please post in the appropriate diyAudio community forum.