If you notice any obvious freight damage please report it to the delivery driver before accepting delivery so they can document it. However, still accept the delivery. Always accept the delivery.
Open your package within 10 days of receiving it
Check the contents for concealed damage or missing/wrong items
Do not throw away any packaging
Get in touch with the helpdesk if there are any issues
All shipments with Italy origin (usually chassis)
Any products that ship from Italy are clearly marked as shipping from Italy on their sales page